Tip Tuesday: How to help your customers avoid getting phished

Posted by Lauren Beliveau on Jul 3, 2018 8:50:00 AM

Phishing attacks are increasing at a rapid rate, which is why it is so important to educate your customers about email security best practices. In fact, a recent report showed that 1.5 million phishing emails—representing more than 10,000 unique phishing attempts—were blocked by Barracuda in the month of May alone.  

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Tip Tuesday: Close more sales this summer

Posted by Lauren Beliveau on Jun 26, 2018 8:32:00 AM

Schools are out, and summer has officially begun! With family vacations and holidays around the corner, you might be thinking about different ways to drum up some additional managed services business during what can be a slow season.

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Tip Tuesday: How to achieve more success with less

Posted by Lauren Beliveau on Jun 19, 2018 8:39:00 AM

Albert Einstein once said, “Everything should be made as simple as possible, but not simpler.” When it comes to running a profitable IT service business, it’s often best to take that approach. Not only should you find ways to simplify your processes and procedures for your techs, but you should also look for a way to simplify who you work with.

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Tip Tuesday: Profitably break into the managed service market

Posted by Lauren Beliveau on Jun 12, 2018 8:45:00 AM

Skilled technicians are in demand, which is why businesses are having a hard time holding onto their internal IT staff. Instead of employing these highly skilled workers, more companies are turning to managed service businesses to take over for their internal IT departments.

This presents a large opportunity for providers that are already established in the channel or those looking to grow their managed services offerings. Alan Boshnack from The Net Solvers shared his advice on how to effectively break into the managed service market:

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Tip Tuesday: Converting more of your website traffic

Posted by Lauren Beliveau on Jun 5, 2018 8:02:00 AM

WARNING! Capturing your prospects attention isn’t easy. Recent studies show that the average customer is exposed to 10,000 brand messages a day, making it harder to reach them than ever before. While it might be hard to catch them when they’re still in the discovery process and weighing their potential options, it isn’t impossible. Believe it or not, your website can be your best lead-generation tool when you use it the right way.

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Tip Tuesday: Protect SMBs from falling victim to third-party security risks

Posted by Lauren Beliveau on May 22, 2018 8:35:00 AM

In today’s security landscape, it’s important for your customers to be application aware. There are more than 2.8 million apps available in the marketplace, and a recent study showed that 85 percent of applications carry an exploitable vulnerability. To truly protect your SMB customers from exposing the network to these threats, you need to implement a few security measures to keep their data secure.

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Tip Tuesday: Archiving for Efficiency and eDiscovery

Posted by Lauren Beliveau on May 15, 2018 8:37:00 AM

Are you providing email archiving services for your customers? Email archiving is slowly becoming a necessity for all organizations, not just the ones in highly regulated industries. In today’s business environment, email is used universally. With cyberattacks and breaches becoming more prevalent, it’s important to help your SMB customers preserve their business-critical data, and email backup and archiving services can help.

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Tip Tuesday: Why you need to make small errors a big priority

Posted by Lauren Beliveau on May 8, 2018 8:45:00 AM

In the IT business, things can get very busy very quickly. So, it can be easy to sweep small issues like a missed backup or a low-priority ticket under the rug, but often these small issues can lead to an even larger problem down the road.

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Tip Tuesday: How to avoid the new Quant Loader trojan

Posted by Lauren Beliveau on May 1, 2018 8:16:00 AM

Ransomware, malware, and trojans—oh my. With the average user receiving 121 emails per day, it should come as no surprise that all these attacks are trying to infiltrate your customers’ networks through their employees’ inboxes. In fact, Barracuda Security Insight recently identified a new attempt to launch a Quant Loader trojan, which can distribute ransomware and password stealers.

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Tip Tuesday: Making an Impactful Customer Connection

Posted by Amber Noble on Apr 24, 2018 10:00:00 AM

Are you connecting with your customers effectively? Even with new technology at our fingertips, businesses still rely heavily on email and phone calls as a means of communication. In a 2016 report, The Radicati Group estimated email use worldwide will top 3 billion users by 2020.

But, overuse can lead to too much of a good thing. HubSpot reported that 78 percent of consumers unsubscribe due to a brand pushing too many emails. So, how do you become memorable if not by increased exposure? By changing the quality and the impact of your content. 

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Topics: Tip Tuesday, Growing Your MSP Business

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