Tag: Packaging
How to build out your services as an MSP
How to build out your services as an MSP
Looking back can teach us a lot about our future. Just like many other MSPs, we have been on the journey of shifting from a value-added reseller to offering managed services. While we may be utilising different technologies now, we...
How to Package Your Managed Services Offering
How to Package Your Managed Services Offering
Our friend Gary Pica once said that building a successful managed service offering, is like baking the perfect chocolate cake. You don’t go into a bakery looking for ingredients, you go into a bakery looking for the final finished product...
Gary Pica: What Henry Ford can teach you about service levels
Gary Pica: What Henry Ford can teach you about service levels
Henry Ford once said, “Any customer can have a car painted any color that he wants so long as it is black.” Keep this in mind when packaging your IT solutions. By not giving potential clients options, you’re reinforcing your...
