Skilled technicians are in demand, which is why businesses are having a hard time holding onto their internal IT staff. Instead of employing these highly skilled workers, more companies are turning to managed service businesses to take over for their internal IT departments.
This presents a large opportunity for providers that are already established in the channel or those looking to grow their managed services offerings. Alan Boshnack from The Net Solvers shared his advice on how to effectively break into the managed service market:
“If you are a traditional break-fix shop, start with backup and security services as your way of breaking into the managed services market. They are excellent sources for recurring income and bolster what you are already offering. Once you and your clients get used to this, it's easier to transition into total managed services.”
Resources to aid your managed services transition
A study conducted by Markets and Markets estimated that the managed service market will be worth $242.25 billion by 2021. Your opportunity starts now! Here are a few resources to help guide you in the right direction as you make your transition into the managed service market.
Ready, Set, Managed. This free interactive community is filled with helpful how-to tools to get you started off on the right foot. Discuss any questions you might have with providers who have successfully made the transition, receive invites to exclusive webinars and events, get access to step-by-step guides, quizzes, and more. Each week, we add new challenges and experiences to keep you engaged in learning how to successfully transition your business or add a managed services practice. And, you’ll earn some sweet rewards along the way. Get started with Ready, Set, Managed.
Managed Services in a Month by Karl W. Palachuk. A few months back, we had the opportunity to read Karl Palachuk’s book, Managed Services in a Month. (You can read our top takeaways here.) This book is a great step-by-step guide that dives into every facet of what you need to do to successfully open your own managed service business—such as which tools you should invest in, how to approach perspective clients, and even how to make a profit in your first few months. You can buy the book on Amazon here, or complete challenges in our Ready, Set, Managed program and receive a free copy on us!
The Path to Managed Services Success: A Panel Discussion. Curious about what other providers did when they transitioned to managed services? Want to learn what worked and what they would avoid if they were to make the transition again? Watch this webinar replay to hear from experienced service providers who share their unique perspectives on how to successfully move into the managed services market or check out this blog post featuring some of their insight.
Photo: ANDRANIK HAKOBYAN / Shutterstock.