At Barracuda MSP, we understand that remote monitoring and management (RMM) and professional services automation (PSA) platforms are an important part of our MSP partners’ success. That’s why we’re excited about our integration for Barracuda Intronis Backup – MSP with ConnectWise Automate (formerly LabTech).
To give you a better look at the integration and its benefits, we sat down with Chris Crellin, the senior director of product management.
Intronis Backup - ConnectWise Automate integration Q&A
How does this integration help MSPs?
ConnectWise Automate is designed to give MSPs centralized visibility into their customers’ IT systems, and Intronis Backup provides local and offsite backup for MSPs. This integration streamlines deployment and simplifies day-to-day management, making it easier for MSPs to manage a large number of accounts more efficiently.
What are the most important features of the integration?
The Intronis Backup-ConnectWise Automate integration allows MSPs to silently and remotely push the Intronis Backup agent to multiple machines with a single click. Plus, when MSPs link Intronis Backup and ConnectWise Automate, they will automatically see already-installed agents, simplifying the initial setup.
In terms of day-to-day management, the integration allows MSPs to create backup monitors that feed directly into Automate alerts. MSPs can also view computer info, such as connectivity, software version, last backup time, cloud storage, etc., via ConnectWise Automate, and get a high-level overview of recent backups without bouncing back and forth between portals.
How can MSPs learn more?
The Intronis Backup integration is available on the ConnectWise Marketplace. MSPs that will be attending ConnectWise’s Automation Nation event in Orlando later this month can also visit our team at at booth 212 or stop by our Recharge Lounge just outside the exhibit hall to get an in-depth look at our integration and ask any questions you might have. If you won’t be attending Automation Nation, you can contact our sales team or schedule a demo to learn more.