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As the pandemic of COVID-19 continues, more employers are looking for ways to enable and secure their employees that are now working remotely. This presents businesses with several challenges. To help you and your customers overcome them, we pulled together a list of several relevant articles to aid you in this journey. They offer best practices and other tips on how to best prepare your customers to face the new work-from-home reality.

Posts to help enable the remote workforce

1. MSPs need to help clients update business continuity plans ASAP

Business continuity plans are a great opportunity for MSPs to showcase their value and provide a useful solution to a problem many businesses are experiencing in recent times. Here you will find tips for creating business continuity plans in the midst of the COVID-19 pandemic.

 

2. Best practices for managing a remote workforce during an emergency

How your MSP can set up, support, and secure remote environments for SMB customers and their workforce. Includes actionable tips for MSPs to make sure their SMB customers follow to best optimize a workforce that will largely be working remotely during the foreseeable future, due to circumstances outside of their control.

 

3. Helping your clients work from home

Advice on how to utilize the cloud, communication, and file-sharing technologies, while helping your customers remain secure. The post points to specific tools easily located and accessible for MSPs and their clients.

 

 

4. Coronavirus will drive organizations to MSPs for remote computing expertise

Suggestions on ways you can help your customers’ teams operating successfully, including tips for keeping Windows applications available and considerations you’ll want to make in your own processes. With this information, your MSP will know exactly what internal capabilities it must evaluate and improve on to meet the needs of customers and their users.

 

5. Coronavirus COVID-19 fraud: companies face new phishing attacks

Educate your staff and customers on the various tactics and methods hackers are taking advantage of to launch phishing attempts during the ongoing COVID-19 crisis. The post also contains best practices for keeping customers and their users safe from each of these specific malicious tactics.

 

6. Getting to know your Barracuda CloudGen Firewall work-from-home capabilities

Take advantage of the Barracuda CloudGen Firewall to strengthen and assist end-users in their day to day operations as they work from home. Offers detailed information about Barracuda CloudGen Firewall’s capabilities and features that are most useful to remote work environments.

 

7. Protecting remote employees in the time of Coronavirus

Highlights several ways to secure clients as they transition to working remotely due to the presence of Coronavirus. Also, highlights several solutions and services in the Barracuda MSP portfolio that are best equipped to serve each of these security needs and goals.

 

In addition, feel free to visit this page, which we’ve assembled a page dedicated to the ongoing business challenges for MSPs around the world as a result of the impact from the COVID-19 pandemic. This page will be continuously updated with new content as it becomes available.

Photo: LightField Studios / Shutterstock


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Lindsay Faria

Posted by Lindsay Faria

As Director of MSP Marketing, Americas, at Barracuda, Lindsay Faria is dedicated to empowering Barracuda MSP partners to grow their businesses by providing tools and information to make marketing and selling their data protection services as effective, fast and easy as possible.

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