Now that it’s been awhile since MSP Day 2019, we’re allowing ourselves a sigh of relief, a pat on the back, and the chance to reflect on a successful second outing — and what an outing it was! Riding the wave of the 2018 launch, this year’s MSP Day and accompanying report dove deeper into […]
Video: A panel discussion on the evolving MSP landscape
The MSP market is continuing to grow. In fact, a recent study conducted by Research and Markets found that worldwide IT spending is expected to reach $2.8 trillion by 2023. As systems become more complex, SMBs will increasingly look to managed service providers to provide their expertise. This gives today’s IT providers the opportunity to […]
The summer security risk your customers are vulnerable to
Summer is here, and with it, an influx of new hires that include many recent graduates, seasonal employees, and summer interns. It’s an exciting time for all parties. However, it’s important to remember that the largest cybersecurity risk that small and medium sized businesses are faced with happens to be vulnerabilities presented by its own […]
Credential security best practices for your MSP tools
End customers are being targeted and infected with ransomware via their relationships and connections to MSPs, with increasing frequency. Some attackers even go as far as accessing customer credentials from the remote management consoles of the MSP to successfully distribute the threat. With MSPs holding the keys to their customers’ environment, they have an important […]
Partner Spotlight: MSP improves efficiency by 90 percent and secures healthcare clients
San Antonio-based Information Technology Strategic Communications LLC (iTSC) specializes in IT and security services for healthcare providers throughout Texas and Colorado. Co-Founders Michelle Richard and Angel Rosa serve clients that include microhospitals, urgent care facilities, ophthalmology, optometry, and dental offices. “In healthcare, maintaining the security of the network is absolutely critical. Any security gaps can […]
Choosing the right email security solution for your SMB customers
More than 125 billion emails are projected to be sent in 2018, and that number is expected to grow to 320 billion by 2021. With email continuing to be the primary vector for cyber-attacks, it is more important than ever to protect your customers’ inboxes. With so many different email security solutions on the market, […]
Take your MSP to the next level by identifying new business sources
As is the case with most entrepreneurs, managed service providers dream of “finding their groove.” They hope to identify and utilize repeatable actions and strategies that bring measurable results for their business. Doing this also eliminates the stress of having to continuously redesign and rethink their strategies and processes. However, new business sources and opportunities […]
Lessons learned from the 2019 Women of the Channel
Learning is a critical part of building an enduring career in the tech industry. It is important for employees to be open-minded and critical of their own work, so they can learn the lessons they need to succeed. However, the employees that are willing to share what they’ve learned with their colleagues is what truly […]
The best defense against ransomware
Ransomware has been striking businesses of all sizes, including municipalities, impacting their infrastructures. In the past three months, cybercriminals have successfully attacked six major cities. In each case, the attack brought great inconvenience to the victims. The city of Baltimore was hit weeks ago, and are still trying to recover from the ransomware attack. As […]
Listening to your customers will set you apart
Recently, I returned to my alma mater, Bryant University, to attend their annual Student Alumni Networking Dinner (SAND). During the event, attendees were seated so that students would have the opportunity to network with alumni who worked in the student’s desired career path. With most tables having a ratio of about three students to one […]
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