San Antonio-based Information Technology Strategic Communications LLC (iTSC) specializes in IT and security services for healthcare providers throughout Texas and Colorado. Co-Founders Michelle Richard and Angel Rosa serve clients that include microhospitals, urgent care facilities, ophthalmology, optometry, and dental offices. “In healthcare, maintaining the security of the network is absolutely critical. Any security gaps can […]
Choosing the right email security solution for your SMB customers
More than 125 billion emails are projected to be sent in 2018, and that number is expected to grow to 320 billion by 2021. With email continuing to be the primary vector for cyber-attacks, it is more important than ever to protect your customers’ inboxes. With so many different email security solutions on the market, […]
Take your MSP to the next level by identifying new business sources
As is the case with most entrepreneurs, managed service providers dream of “finding their groove.” They hope to identify and utilize repeatable actions and strategies that bring measurable results for their business. Doing this also eliminates the stress of having to continuously redesign and rethink their strategies and processes. However, new business sources and opportunities […]
Lessons learned from the 2019 Women of the Channel
Learning is a critical part of building an enduring career in the tech industry. It is important for employees to be open-minded and critical of their own work, so they can learn the lessons they need to succeed. However, the employees that are willing to share what they’ve learned with their colleagues is what truly […]
The best defense against ransomware
Ransomware has been striking businesses of all sizes, including municipalities, impacting their infrastructures. In the past three months, cybercriminals have successfully attacked six major cities. In each case, the attack brought great inconvenience to the victims. The city of Baltimore was hit weeks ago, and are still trying to recover from the ransomware attack. As […]
Listening to your customers will set you apart
Recently, I returned to my alma mater, Bryant University, to attend their annual Student Alumni Networking Dinner (SAND). During the event, attendees were seated so that students would have the opportunity to network with alumni who worked in the student’s desired career path. With most tables having a ratio of about three students to one […]
The MSP experience at Navigate 2019
Last week we were at the Navigate Conference in Melbourne. Navigate is a two-day event dedicated for managed IT services providers. It was great to see many MSP partners from Melbourne and other states flocking to the show, eager to learn and chat with vendors like Barracuda MSP. There was a lot in store at Navigate, with a range of speaking sessions on […]
Protect the data your SMBs’ need to thrive
No matter which industry your MSP serves, data is at the heart of your customers’ business. And, that data is growing at an exponential rate. The IDC estimates that by 2025, 175 zettabytes of data will be created each year. To give you an idea of how large a zettabyte is, it is equal to:
Your network is only as strong as your latest patch
It’s a typical Tuesday morning commute: there’s bumper-to-bumper traffic, blue skies, and a lot on my mind. As I’m planning out my to-do list in my head, the one thing that keeps popping up in my mind is whether or not I closed the garage door. Maybe you have had a similar experience with this, […]
Wipro breach and how MSPs can avoid the same fate
Wipro, one of India’s largest and most successful MSPs, recently fell victim to a hack that was accomplished via a phishing campaign. After gaining entry to Wipro’s network “for some time,” the hackers were able to launch cyber attacks against more than 10 of Wipro’s customers. This is only the latest in a series of […]
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