Tip Tuesday: Ace your 2018 business plan

Posted by Lauren Beliveau on Jan 16, 2018 8:44:00 AM

Business plans are an essential component to keeping your team and goals on the right track throughout the course of the year. Whether you have an already-drafted business plan ready to-go or if you still haven’t gotten to it yet, a one-page business plan can be the perfect reference to help your business stay on track.

Read More

Barracuda and PhishLine – What it means for MSPs

Posted by Anne Campbell on Jan 12, 2018 11:52:06 AM

phishing-3.jpgImproving customers’ security awareness is a challenge MSPs face every day. After all, human error is still one of the main causes of data breaches. In a recent study conducted by the Ponemon Institute, 54 percent of the SMBs surveyed pointed to a negligent employee or contractor as the root cause of a data breach their business experienced, and 43 percent pointed to third-party mistakes.

Ongoing user education can make a significant difference in how many of your small business customers are affected by cyber attacks and data breaches. That’s why we’re excited about Barracuda’s recent acquisition of PhishLine, a social engineering simulation and training platform.

Read More

Topics: Announcements, Cyber Security

Tip Tuesday: Avoiding the printer impersonation scam

Posted by Lauren Beliveau on Jan 9, 2018 8:45:00 AM

Phishing has become more sophisticated, and recently cybercriminals found yet another way to infiltrate your SMB customers’ networks—through scanned email attachments. That’s right, the attachment you thought was scanned by your HR representative just might be a scam.

Read More

Topics: Tip Tuesday

Tip Tuesday: Maximizing your lead generation efforts

Posted by Lauren Beliveau on Jan 2, 2018 9:07:00 AM

One of the most important elements of managed services profitability is ensuring that you continually have a pipeline full of leads. Some managed service providers rely solely on referrals and word-of-mouth to keep new leads in their pipeline. While this can be effective way to add customers, it isn’t a reliable way to grow your business.

To help you get started on the right foot when it comes to lead generation, we spoke to Richard Delahaye, the senior director of marketing at Barracuda MSP. Richard has experimented with multiple processes to maximize a lead’s potential. This is the advice that he had to share:   

Read More

Topics: Tip Tuesday

Tip Tuesday: Converting your last break-fix customers

Posted by Lauren Beliveau on Dec 26, 2017 8:29:00 AM

As the New Year approaches, many IT providers are looking for new ways to increase their profits in the coming year. While there are many ways to achieve this, one easy fix is to convert your break-fix customers to managed services contracts.

In a recent study conducted by Barracuda MSP and The 2112 Group, 64 percent of respondents said that recurring revenue services are their best growth driver. While break-fix work can help you meet your monthly numbers, managed services can help you proactively protect your SMB customers and their IT environments from today’s ever-evolving threats—instead of just reacting to the most recent data loss fire.

Read More

Topics: Tip Tuesday

Tip Tuesday: Making the most out of your next event

Posted by Lauren Beliveau on Dec 19, 2017 8:05:00 AM

Networking is important for MSPs. It can help you meet new clients and other businesses in the area, and it can even help you recruit more talent. However, the time we spend face-to-face with our network is rapidly decreasing. While it is worthwhile to stay up to date with your clients and network online, 95 percent of people say face-to-face meetings are essential for long-term business relationships. So, it shouldn’t come as a surprise that more MSPs are using events to share their message with prospects and current customers.

Read More

Topics: Events and Webinars, Tip Tuesday

Tip Tuesday: How to use the end of the year to close more MSP sales

Posted by Anne Campbell on Dec 12, 2017 9:27:40 AM

December can be a hectic month of vacations and celebrations, so it can be easy to assume your customers and prospects will be difficult to reach or that they’ll be slow to make a buying decision. As December comes to a close and a new year approaches, though, many small and medium-sized businesses are looking for ways to spend their remaining IT budget. This creates a big opportunity for MSPs that are ready to capitalize on it.

Read More

Topics: Sales Process

Tip Tuesday: How to protect your SMBs from phishing

Posted by Lauren Beliveau on Dec 5, 2017 9:03:00 AM

Over the past year, phishing attacks have become more sophisticated, which can lure even the most tech savvy users into clicking a malicious link. Online holiday shopping has begun, and hackers are still preying heavily on shoppers looking for deals.

This holiday season, numerous phishing attacks have popped up luring consumers to log into their accounts by enticing them with a holiday gift card. Barracuda recently featured this threat in the monthly Threat Spotlight, urging holiday shoppers to avoid clicking through holiday deal emails—and to think before they click. Fleming Shi, senior vice president of technology at Barracuda, shared this advice:

Read More

Topics: Cyber Security

Introducing Physical Imaging Standard to Cloud for Intronis Backup

Posted by Anne Campbell on Nov 29, 2017 9:00:00 AM

In today’s fast-paced business environment, organizations want to maximize uptime, and as a result MSPs are looking for image-based solutions that help them offer customers fast business recovery capabilities. That’s why we’re excited to share that Physical Imaging Standard to Cloud (Beta) is now available for Intronis Backup.

Read More

Topics: Announcements

Tip Tuesday: Planning for SMB growth

Posted by Lauren Beliveau on Nov 28, 2017 8:15:00 AM

As we approach the end of 2017, most businesses are tweaking their budgets and their plans to achieve more growth in the coming year. Just like you’re evaluating your business, it’s likely your SMB customers are going through a similar process.

SMB growth can be a great thing for your MSP business. It can provide you with more projects, more chances to upgrade services, and higher IT budget allocations. However, all of these positive changes can cause an unexpected roadblock for your MSP: not enough data storage.

Read More

Topics: Tip Tuesday

Ready Set Managed
Cyber security risk assessment
MSP Phishing Quiz
Intronis Local Lunches
MSP Marketing Assessment