Four challenges issued to IT service providers at ChannelNEXT East

Posted by Achmad Chadran on May 1, 2015 4:22:00 PM

The scenic mountain town of Saint-Sauveur, Quebec, provided a refreshing backdrop to this year’s ChannelNEXT East, and the opening panel discussion, “VAR MasterMind,” set the tone for the event. The program billed the panel discussion as an exploration of challenges facing VARs and MSPs, but I felt the focus was more on solutions than on challenges. Julian Lee, president of ChannelNEXT organizer TechnoPlanet Productions, held court with three other eloquent professionals on vital topics facing IT service providers: social media, CRM, and the becoming better business owners.

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Topics: Business Development, Cloud Industry and Technology, Events and Webinars

AWS market share still bigger than all rivals combined

Posted by Ron Miller on Apr 30, 2015 3:18:00 PM

The latest quarterly report on the cloud market from Synergy Research Group shows that Amazon Web Services is bigger than all its rivals combined. While the market continues to grow and each member of the pack has its special strengths, it's an AWS market share world, and everyone else is just playing along right now.

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Topics: Cloud Industry and Technology

There's piles of money in the cloud

Posted by Ron Miller on Apr 24, 2015 2:30:00 PM

Amazon broke out its AWS revenue yesterday for the first time, and the results were so impressive, it makes you wonder why it didn't do it sooner. Here's the thing though, every cloud vendor is experiencing growth and there's evidence that the cloud will continue to grow substantially over the next several years.

In other words, there's plenty of money still be found in the cloud. This is in spite of the fact that cloud services are absurdly cheap, and for the most part continuing to get cheaper all the time.

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Topics: Cloud Industry and Technology, Cloud Trends

AWS and VMware lose some altitude in the cloud

Posted by Mike Vizard on Apr 21, 2015 12:10:58 PM

Popular perception these days is that Amazon Web Services dominates the public cloud, while VMware enjoys the most momentum deploying private clouds that run on-premise.

But a new report from 451 Research based on a global survey of 1,500 IT professionals finds that 57 percent have instances of AWS running and 37 percent cited AWS as their most important infrastructure-as-a-service (IaaS) provider.

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Topics: Cloud Industry and Technology, Cloud Trends

The cloud transition has arrived

Posted by Ron Miller on Apr 20, 2015 12:00:00 PM

While many companies have begun the journey to the cloud, they are often living in parallel universes. In one, they maintain older legacy systems. In the other, they have moved workloads to cloud. That means they have to figure out how to manage both worlds.

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Topics: Cloud Industry and Technology

Revenues from on-premise IT services expected to decline

Posted by Mike Vizard on Apr 14, 2015 12:00:00 PM

Building an IT services business around any given set of products assumes that those offerings are going to be installed somewhere—and that can be an issue. In the age of the cloud, it’s becoming increasingly clear that the IT services business is being fundamentally altered.

In fact, a recent report from the market research firm Technology Business Research (TBR) finds that network infrastructure revenue for the companies it tracks only grew 1.6 percent in the most recent fourth quarter, compared to 7 percent year-over-year growth seen in the prior quarter.

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Topics: Cloud Industry and Technology, Cloud Trends

How are there still companies that don't understand the cloud?

Posted by Ron Miller on Apr 2, 2015 4:04:00 PM

I came across a survey today that had me shaking my head a bit. The company that sponsored it was trumpeting the fact that a majority of business owners are "aware" of cloud computing. I'm trying to figure out how you could be a business owner in 2015 and not be aware or understand the cloud?

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Topics: Cloud Industry and Technology

IT organizations are looking to MSSPs for help

Posted by Mike Vizard on Mar 27, 2015 12:09:56 PM

A new study from Linkedin finds that while most organizations are moving to the cloud, security is clearly still a major concern. For IT service providers, those concerns should spell opportunity because partnering with MSPs that have security expertise has emerged as the top response to those perceived security concerns.

When 1,010 IT professionals were asked what they intended to do to make cloud computing more secure, 34 percent responded that they would partner with a managed security service provider. This was followed by deploying more security software at 33 percent and adding more IT staff at 31 percent.

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Topics: Cloud Industry and Technology, Cloud Trends

Leveraging cloud brokering still a challenge for IT service providers

Posted by Mike Vizard on Mar 24, 2015 12:00:00 PM

A generally accepted piece of wisdom about cloud computing is that when there’s a need to broker services across multiple clouds, a significant opportunity is created for IT service providers.

A new survey conducted by Technology Business Research finds that of the 318 IT professionals using cloud services who were surveyed only about 32 percent have actually adopted cloud brokerage services, though. The survey does find that another third are planning to adopt them, but what’s not clear is to what degree organizations are actually using these services. The reason for this is that while there is no shortage of cloud computing platforms, most of them are semi-autonomous.

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Topics: IT Services Trends, Cloud Industry and Technology, Cloud Trends

Need for greater agility will drive service providers to invest in LSO software

Posted by Mike Vizard on Mar 19, 2015 2:00:00 PM

As IT becomes more complex to manage, providers of IT services are starting to come to terms with the idea that a major upgrade to the platforms they use to deliver those services is all but inevitable. In fact, a new report from the market research firm Rayno Media finds that the market for service provider lifecycle service orchestration (LSO) software could be valued at $2.75 billion by 2019.

The simple truth of the matter is that most of the processes used to manage IT are still far too manual. While advancements have been made in terms of provisioning virtual machines and now containers such as Docker, it still takes weeks to provision network services. To address that issue, there is a major migration on the horizon to software defined networking (SDNs) and eventually to network function virtualization (NFV) software.

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Topics: IT Services Trends, Cloud Industry and Technology

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