Achmad Chadran

Achmad Chadran is senior product marketing manager at Intronis, a Boston-based provider of world-class backup and data protection solutions for the IT channel. His experience includes product management, solutions marketing and analyst roles at a variety of high-tech companies and industry analyst firms.
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Recent Posts

Microsoft Windows 10 Announcement: An MSP’s Perspective

Posted by Achmad Chadran on Jun 11, 2015 1:00:00 PM

I was intrigued by Microsoft’s recent announcement that Windows 10 would be the OS platform’s last major release and that it plans to push smaller updates online as they become available. The news left me wondering what the announcement means for the MSP community.

I took the question to a handful of IT solution provider partners and found their ideas illuminating. What I heard was a mixed assessment of both opportunities and challenges raised by Microsoft’s strategic shift, ranging from business model reinvention to more fundamental product support issues.

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Topics: MSP Marketing, Microsoft Windows

5 Mobility IT services small businesses need from MSPs

Posted by Achmad Chadran on Jun 3, 2015 8:30:00 AM

Demand for mobile services continues to grow at an exponential rate and drive business in a big way for IT service providers. This trend isn’t just affecting large enterprises, though. MSPs can—and should—partner with SMBs that are ready to embrace the possibilities that mobile innovation brings them.

As an IT service provider, you can play a vital role in helping SMBs evaluate, integrate, and manage new mobile technologies, while reducing their costs and risks. And that can lead to new opportunities for you as an MSP.

Here are five of the most urgent services that SMBs need MSPs to provide in order to make the most of the new mobility-enabled marketplace.

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Topics: IT Services Trends

Four challenges issued to IT service providers at ChannelNEXT East

Posted by Achmad Chadran on May 1, 2015 4:22:00 PM

The scenic mountain town of Saint-Sauveur, Quebec, provided a refreshing backdrop to this year’s ChannelNEXT East, and the opening panel discussion, “VAR MasterMind,” set the tone for the event. The program billed the panel discussion as an exploration of challenges facing VARs and MSPs, but I felt the focus was more on solutions than on challenges. Julian Lee, president of ChannelNEXT organizer TechnoPlanet Productions, held court with three other eloquent professionals on vital topics facing IT service providers: social media, CRM, and the becoming better business owners.

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Topics: Business Development, Cloud Industry and Technology, Events and Webinars

Protecting virtual environments: The Intronis ECHOplatform approach

Posted by Achmad Chadran on Apr 24, 2015 12:00:00 PM

Protecting_VM_Vid_ScreenCapVirtualization is now a mainstream technology. Steady innovation among both hypervisor vendors and their hardware partners has made server virtualization affordable for most businesses.

This makes virtualization’s ROI compelling even for small businesses, which now can run multiple application workloads on each physical server. But increased use of virtualization also creates new business risks. 

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Topics: Virtualization, Business Continuity and Disaster Recovery, Announcements

Three questions MSPs need to ask about file sharing platforms

Posted by Achmad Chadran on Apr 14, 2015 8:30:00 AM

Business-grade file sharing platforms isn’t just about data security. Yes, that is a critical consideration, but a file-sharing solution needs to serve a variety of business needs to be both effective and successful. That’s why it’s important for managed service providers to look more broadly at these platforms’ architectures, capabilities, and features when evaluating business-grade file-sharing platforms.

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Topics: Professional Services

The strategic value of enterprise file sharing

Posted by Achmad Chadran on Mar 27, 2015 2:30:00 PM

Enterprise file-sharing services have taken off in the past few years, and for good reason. Smartphones and tablets give us new freedom to work whenever and wherever we want, so our ability to access and share our unstructured data—documents, spreadsheets, graphics, and multimedia files—is more important than ever before. Email is fine up to a point but really clunky for sharing multiple revisions, and sending large attachments can quickly swamp company servers.

At the same time, attacks on sensitive data just keep getting bolder.

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Topics: Professional Services

Why MSPs need to start asking about recovery, not backup

Posted by Achmad Chadran on Mar 16, 2015 12:30:00 PM

As a managed service provider, you probably hear variations on this question every day: “What kind of backup do we need?” It’s a perfectly natural question for customers to ask, but more often than not the conversation will quickly turn away from backup to recovery.

For this reason, it seems to me we should flip the question and ask instead, “What kind of recovery do you need?”

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Topics: Backup Management

Video: Intronis Winter Release ‘15 Preview

Posted by Achmad Chadran on Mar 5, 2015 11:42:00 AM

Today we're launching our Winter Release ’15, and the entire Intronis team is juiced. Why? Quite simply because this release delivers the strongest version of the Intronis ECHOplatform to date. From the very outset, we’ve designed this release to help you broaden your client base, expand services for existing clients, and streamline your operations. The feedback from our beta test partners has been extremely positive.

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Topics: Announcements

3 Lessons from the Nor’Easters ConnectWise User Group

Posted by Achmad Chadran on Feb 20, 2015 2:00:00 PM

Despite the Arctic temperatures outside, attendance and spirits were high at the annual Nor’Easters ConnectWise User Group meeting at the Hilton in Hartford, Connecticut. You couldn’t escape the familiar complaints—the snow, the roads, office closings—but these were just icebreakers (so to speak), and all conversation quickly turned to such topics as growing business, scaling and simplifying operations, and keeping clients up and running. Along the way, I learned three important things.

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Topics: Growing Your MSP Business, Differentiation, Events and Webinars

Video: Reverse incremental backup and recovery explained

Posted by Achmad Chadran on Feb 9, 2015 12:00:00 PM

There’s a common misconception that backup techniques are interchangeable. Nothing could be further from the truth. Numerous backup techniques have evolved over time, each leveraging available technology and optimized to suit different requirements, use cases, and environments. Many techniques offer either efficient backup or reliable recovery. Reverse incremental, a lesser-known technique, enables both. To explain how it works, let’s compare it to two commonly-used backup techniques: full and incremental.

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Topics: Innovation and Ideas, Cloud Backup and Recovery

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