Business availability protection is different from other types of data protection. With business availability solutions, timing is crucial, and success is usually measured in minutes.
The ultimate goal is to minimize downtime for business-critical operations such as online transaction processing (OLTP) systems and financial clearing and settlement systems. Business availability solutions are image-based, because recovering these types of applications requires restoring not just file data, but server (or virtual machine) operating system (OS) and volume data.
Unfortunately, some types of solutions simply can’t meet the strict standards required for business availability protection or have limitations that can quickly become problematic. That’s why a hybrid approach is needed.
The advantages of hybrid local-cloud solutions
An effective business availability solution needs to meet a company’s Recovery Point Objective (RPO) and its Recovery Time Objective (RTO). Roughly speaking, the RPO is the maximum amount of data a company can afford to lose during a service outage. In practical terms, this translates to the amount of time that can elapse between backups.
The RTO is the maximum time a company can handle between when an outage starts and when service is restored. In other words, the amount of downtime a company can withstand. Applications that are indispensable enough to warrant business availability protection often need RPOs and RTOs measured in minutes or hours.
For this reason, cloud-based approaches have a limited ability to meet business availability requirements because they face bandwidth limitations and varying congestion levels across the business day and throughout the week.
Local approaches have their own limitations, though. For example, many solutions available today don’t support centralized management, which creates burdens for managed service providers. Also, many solutions require investment in proprietary backup appliances, which can drive up implementation and maintenance costs significantly.
A hybrid solution is optimal for business availability because it harnesses the cloud for centralized management and administration, and local storage and computing resources to achieve adequate RPO and RTO performance.
A simplified hybrid local-cloud business availability solution
The Intronis hybrid local-cloud solution supports applications running on Microsoft Windows Server, Microsoft Hyper-V VMs, and VMware vSphere VMs. It can be implemented with off-the-shelf storage and server products, enabling RPO and RTO performance within minutes without costly proprietary appliances.
An integral part of the Intronis ECHOplatform, these hybrid solutions can be managed centrally by either MSPs or IT pros within customer organizations, in a single view alongside other Intronis services. As with all other Intronis services, integration with industry-leading Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platforms makes management and administration even easier for MSPs that use these platforms.
The recently published Recipe for Success, How to set up an Intronis hybrid local-cloud BCDR solution, provides a step-by-step guide to deploying these solutions for your customers. What’s key is to talk to them about their business priorities and how these translate into business availability requirements. Fortunately, the Intronis hybrid business availability solutions simplify this process for both you and your customers.